Computing

Submitting Computing Issues: In order to report a problem with your computing services, please submit a ticket to us via the website or
e-mail. You can submit a support ticket in several ways and we have outlined them below:

E-Mail: stat-support@umich.edu
Phone: 763-9756
Web: http://cats.ssu.lsa.umich.edu/support_ticket.asp
Stop By: You can still find us in 2428 Randall Lab (http://cats.ssu.lsa.umich.edu/contact.html)

Tim Rolston
IT Associate Director
2428C Randall Labs
734-647-7496
twrolsto@umich.edu

Hours of Operation: We are open from 8:00AM to noon and 1:00 to 5:00PM, Monday through Friday excepting university holidays and closures (Closed noon to 1:00 for lunch).

Website: You can find our updated website here - http://cats.ssu.lsa.umich.edu/index.html with lots of information about what services we offer.

Support Wiki: You can find our support wiki which contains much of our end-user documentation and information here - https://webservices.itcs.umich.edu/mediawiki/PhysicsOCS/index.php/Main_Page.

New Student Computing Orientation: You can refer to the presentation here - https://docs.google.com/a/umich.edu/present/view?id=dckr4m34_0fmj5qnd3.

For a list of frequently asked questions, please visit:
IT/Computing FAQ (wiki for Department of Statistics only)
Note: Once you have logged in, please select the “IT/Computing FAQ” tab from the list of CTools sites to which you have access.

For Department of Statistics web corrections or problems, please email:
stat-webmaster@umich.edu

For general University computing help, please visit:
University of Michigan Information Technology Services (ITS)